Privacy Policy
At 8updb, your privacy is a fundamental right. Learn how we handle your personal information with full transparency, strong encryption, and strict access controls.
Introduction
8updb is a trusted online gaming platform serving players across Bangladesh, offering cricket betting, live casino, slots, and crash games. We are fully committed to protecting the personal information you share with us when you register, play, or interact with our platform in any way.
This Privacy Policy explains what information we collect about you, why we collect it, how we use and store it, with whom we may share it, and what rights you have over your own data. Please read this document carefully before using our services.
By accessing or using 8updb, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.
This Policy applies to all users of 8updb, including visitors who browse the site without creating an account and registered members who actively use our services from cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.
Our Privacy Commitments
All data in transit is protected with 256-bit SSL encryption — the same standard used by global banks.
Your personal data is stored in secured servers with strict access controls and regular security audits.
We never sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstance.
You retain the right to access, correct, or request deletion of your personal data at any time by contacting our support team.
We clearly document every purpose for which your data is used and will never use it beyond those stated purposes without your consent.
On verified request, we will delete your account and associated personal data in accordance with applicable regulations and retention requirements.
Information We Collect
We collect information in three main ways: information you provide directly, information generated by your activity on the platform, and technical information collected automatically by our systems. Each category is described below.
Account & Registration Data
- Full name and date of birth (for age verification — you must be 21 or older to use 8updb)
- Email address and mobile phone number for account communication and two-factor verification
- National ID number or passport details when required for KYC (Know Your Customer) compliance
- Residential address, including city and district (for example, Dhaka, Chittagong, Sylhet, Mymensingh)
- Username and encrypted password used to access your account
Transaction & Gaming Activity
- Deposit and withdrawal records, including payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and transaction amounts in BDT
- Betting and gaming history, including game types, wager amounts, win/loss records, and session duration
- Bonus and promotional activity, including claims, usage history, and rollover progress
Technical & Device Data
- IP address, browser type, operating system, and device identifiers used during your sessions
- Pages visited, click patterns, time on site, and navigation paths — used to improve platform usability
- Cookies and similar tracking technologies — see the Cookies section below for full details
How We Use Your Information
We use the information we collect only for legitimate, clearly defined purposes directly related to providing you with a safe, secure, and enjoyable gaming experience on 8updb. The table below summarises the key purposes and the corresponding data types involved.
| Purpose | Data Used |
|---|---|
| Account creation and verification | Name, email, mobile number, date of birth, ID documents |
| Processing deposits and withdrawals | Payment method details, transaction history, account balance |
| Fraud prevention and security monitoring | IP address, device data, login history, transaction patterns |
| Customer support and dispute resolution | Account data, communication history, gaming activity logs |
| Personalisation and responsible gaming tools | Betting patterns, session data, self-exclusion preferences |
Sharing of Your Information
8updb does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We may, however, share limited information in the following narrowly defined circumstances.
Service Providers & Technology Partners
We may share necessary data with vetted third-party service providers who assist in operating the platform — including payment processors, KYC verification services, game software providers, and cloud infrastructure partners. These partners are bound by strict data processing agreements and may only use your data as instructed by 8updb.
Legal & Regulatory Obligations
We may be required to disclose certain personal information to government authorities, law enforcement agencies, or regulatory bodies when compelled to do so by applicable law, court order, or legal process. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will notify affected users via the email address on their account and provide a meaningful opportunity to opt out before any such transfer is completed.
Payment Data & Financial Security
When you make a deposit or request a withdrawal on 8updb using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment information is transmitted through encrypted channels. We do not store full card numbers or mobile banking PINs on our servers. All payment processing is handled by our certified payment partners.
We maintain a comprehensive transaction audit trail to detect and prevent money laundering, fraudulent activity, and unauthorised account access. Suspicious transaction patterns are flagged automatically and reviewed by our security team.
8updb will never ask you for your bKash PIN, Nagad PIN, or bank password through email, live chat, or phone. If you receive such a request claiming to be from 8updb, treat it as a phishing attempt and contact our support team immediately.
Cookies & Tracking Technologies
8updb uses cookies and similar technologies to provide core platform functionality, remember your preferences, and measure site performance. We do not use third-party advertising cookies or cross-site tracking pixels. The main categories of cookies we use are:
- Essential cookies — required for the platform to function, including session management and account login state. These cannot be disabled.
- Preference cookies — store your language and display settings so you do not need to re-enter them on every visit.
- Analytics cookies — aggregate, anonymised data on page performance and user navigation patterns, used solely to improve site quality.
- Security cookies — protect your account by detecting anomalous login attempts, device changes, and potential fraud signals.
You may adjust your browser settings to refuse or delete cookies. However, please note that disabling essential cookies may prevent certain features of the 8updb platform from working correctly, including account login and game loading.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period afterwards, or as required by applicable legal and regulatory obligations. Specifically, transaction records and identity verification documents may be retained for a minimum of five years to satisfy anti-money laundering (AML) compliance requirements.
Once the retention period has expired and there is no legal obligation requiring continued storage, we will securely delete or anonymise your personal data so that it can no longer be associated with your identity.
Your Rights Over Your Data
As a user of 8updb, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact our support team at the email address listed in the Contact section of this Policy.
- Right of Access — request a copy of all personal data we hold about you
- Right of Rectification — request correction of any inaccurate or incomplete personal data
- Right of Erasure — request deletion of your personal data where there is no compelling reason for its continued processing
- Right to Restrict Processing — request that we limit how we use your data in certain circumstances
- Right to Data Portability — receive your personal data in a structured, machine-readable format and transmit it to another service
- Right to Object — object to processing of your personal data where we rely on legitimate interest as the legal basis
We will respond to all verified rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you in advance explaining the reason for the delay.
Children & Age Verification
8updb is strictly an adult gaming platform. Our services are not directed at, and are not intended to be used by, individuals under the age of 21. We do not knowingly collect personal data from anyone under the age of 21.
21+ only. You must be 21 years of age or older to register and use 8updb. During registration, we verify your age using the date of birth and identity documents you provide. Accounts found to belong to underage individuals will be immediately suspended and any funds held will be returned via the original payment method.
If you believe that a minor has registered on 8updb or that your child has accessed our platform, please contact our support team immediately at [email protected] so we can take prompt corrective action.
Changes to This Privacy Policy
8updb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.
Your continued use of 8updb after any changes to this Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, our dedicated privacy team is ready to assist. We are committed to resolving all privacy-related inquiries promptly and transparently.
You can reach us by email at: [email protected]
Ready to Play at 8updb?
Your data is safe with us. Enjoy cricket betting, live casino, slots, and more — all from your phone, with fast bKash and Nagad payments.